Privacy Policy

At Sharegen ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation platform at sharegen.com (the "Service").

Please read this privacy policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your email address, name, and password (encrypted).
• Profile Information: Any additional information you choose to add to your profile, such as company name or profile picture.
• Content You Upload: Product images, brand assets, and other media files you upload to create videos.
• Generated Content: AI-generated images, concepts, storyboards, and videos created using our Service.
• Payment Information: When you subscribe to a paid plan, our payment processor (Stripe) collects your payment details. We do not store your full credit card information on our servers.
• Communications: Information you provide when you contact our support team or respond to surveys.

1.2 Information Collected Automatically

• Usage Data: Information about how you use our Service, including features accessed, actions taken, and time spent.
• Device Information: Browser type, operating system, device type, and unique device identifiers.
• Log Data: IP address, access times, pages viewed, and referring URLs.
• Cookies: We use cookies and similar technologies to enhance your experience. See Section 9 for more details.

2. How We Use Your Information

We use the information we collect to:

• Provide the Service: Process your uploads, generate AI videos, and deliver the features you request.
• Process Transactions: Handle payments, send invoices, and manage your subscription.
• Improve Our Service: Analyze usage patterns to improve features, fix bugs, and develop new capabilities.
• Communicate With You: Send service updates, security alerts, and respond to your inquiries.
• Marketing: With your consent, send promotional communications about new features or offers. You can opt out at any time.
• Security: Detect, prevent, and address fraud, abuse, and security issues.
• Legal Compliance: Comply with applicable laws, regulations, and legal processes.

3. Your Content and AI

We want to be transparent about how your content is handled:

3.1 Ownership

You retain full ownership of your content. The images you upload and the videos we generate for you remain your property. We do not claim any ownership rights over your content.

3.2 AI Training

We do NOT use your content to train AI models unless you explicitly opt in to such use. Your uploaded images and generated videos are processed solely to provide you with the Service and are not used to improve or train our AI systems without your consent.

3.3 Third-Party AI Providers

To generate videos, we use third-party AI services (such as Fal.ai). Your images are transmitted to these providers solely for the purpose of generating your requested content. These providers are contractually obligated to process your data only as instructed and maintain appropriate security measures.

4. Data Sharing and Third Parties

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party companies to operate our Service:

• Cloud Infrastructure: DigitalOcean, MongoDB Atlas for data storage and hosting.
• AI Processing: Fal.ai for video generation.
• Payment Processing: Stripe for handling payments securely.
• Authentication: Firebase for secure user authentication.
• Analytics: To understand how our Service is used and improve it.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

If Sharegen is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.4 What We Don't Do

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

• Active Accounts: We retain your data for as long as your account is active or as needed to provide you with our Service.
• Uploaded Content: Your images and generated videos are stored until you delete them or your account is terminated.
• After Account Deletion: When you delete your account, all your personal data and content will be permanently deleted within 90 days.
• Backup Systems: Some data may persist in our backup systems for a limited period as part of our disaster recovery procedures.
• Legal Obligations: We may retain certain information longer if required by law or to resolve disputes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: All data is encrypted in transit using TLS/SSL and at rest where applicable.
• Access Controls: Access to personal data is restricted to authorized personnel only.
• Secure Infrastructure: We use reputable cloud providers with strong security certifications.
• Authentication: Passwords are hashed using industry-standard algorithms. We support secure authentication methods.
• Monitoring: We monitor our systems for potential vulnerabilities and attacks.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Export: Request your data in a portable format.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at privacy@sharegen.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Enable core functionality like authentication and security.
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Understand how visitors use our Service to improve it.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

9. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@sharegen.com, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: